Refund policy

Return & Refund Policy

At BDR–Ventures2, LLC, all apparel is made to order, meaning every item is created specifically for you.
For that reason, we do not accept general returns or exchanges.

However, if your item arrives damaged, misprinted, or incorrect, you may request store credit within 7 days of delivery.

Eligibility for Store Credit

You may request store credit only if your item:

  • Arrived damaged

  • Was misprinted

  • Was the incorrect item received

To start a claim, email info.hearod@bdr-ventures.com with:

  • Your order number

  • A clear photo of the issue

  • A brief description of the problem

Approved claims will receive store credit in the form of a digital gift card usable on future purchases.

Non-Eligible Items (Final Sale)

We do not offer refunds or exchanges for:

  • Wrong size ordered

  • Buyer’s remorse

  • Items that have been worn, washed, or altered

  • Clearance or sale items

  • Digital products

Because every piece is printed to order, returned apparel cannot be restocked or reused.

Order Cancellations

Orders may be cancelled within 2 hours of purchase.
After production begins, cancellations are no longer possible.

We’re Here to Help

If something isn’t right with your order, please contact us — we’ll always work to make it right.

📧 info.hearod@bdr-ventures.com